Business Process Management

Structuring, Designing, and Managing Business Processes
Develop the skills to structure, design, and manage business processes, from strategy and process architecture to BPMN modeling and performance management.
3
Days
or
22,5
Hours

Pricing

1990 €
excl. VAT
Open Enrollment Remote
2190 €
excl. VAT
Open Enrollment In-Person
On Request
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In-Company
Small group sessions (maximum 12 participants).
Interactive learning approach with exercises and case studies.
Complete training kit included (manuals and materials).
Session recordings available for remote participants for review and reinforcement.
Official OCEB 2 reference book included.
Recognized Business Process Modeling certification.

Target Audience

All sectors (industry and services).
Business analysts and process owners
Operational and functional managers
Transformation, continuous improvement, and operational excellence teams
Professionals involved in process structuring, governance, or performance management
Lean Six Sigma practitioners looking to strengthen their process architecture and BPM capabilities
Professionals preparing for OCEB 2 certification
Professionals preparing for ABPMP certifications (CBPA / CBPP)
No specific prerequisites required.

Learning Objectives

5 objectives, developed over the 3 days.
Days 1 to 3
01
Understand how to align business processes with organizational strategy using BPM
02
Structure processes from a value stream and end-to-end perspective
03
Design and model processes using the BPMN standard
04
Define and monitor process performance through relevant KPIs
05
Assess process maturity (CMM) and support governance and transformation initiatives

Training Program

See The Full Programs

Business Process Management Programme

13 topics across 3 days
Days 1 to 3
Align business processes with organizational strategy
Identify and structure value streams
Design a coherent process architecture
Introduction to process maturity models (CMM)
BPMN principles and notation
Modeling activities, flows, and interactions
Choosing the right level of detail
Practical modeling of a target process
Define and align process KPIs with business objectives
Build process performance dashboards
Assess process maturity using CMM
Establish process governance
Link BPM with Lean Six Sigma for continuous improvement

Earn Your Certification

The Business Process Management certification is awarded upon successful completion of the official examination.
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Examination Format

Online, closed-book exam with remote video monitoring.
Business Process Management examination: 35 multiple-choice questions – 70 minutes.
Available in French or English.

Scheduling & Pass Criteria

The exam must be completed within six months following the training.
Minimum score required: 60%.
One retake is permitted in case of failure.
After a second unsuccessful attempt, a new exam must be purchased.