All terms
Process ControlUpdated 3 September 2026

Control Charts

A chart that separates the normal variation of a stable process from a genuine signal, so teams stop reacting to noise. The basis for deciding whether a shift in an indicator warrants action at all.

A control chart plots a measurement over time against limits calculated from the process’s own behaviour, distinguishing the variation a stable process always shows from a signal that something actually changed.

That distinction is the whole purpose. Without it, teams react to every movement, and reacting to normal variation makes processes worse — adjusting a stable process in response to noise adds variation rather than removing it. Control limits come from the data, not from the specification; confusing the two is the most common error, and a process can sit comfortably within specification while being wildly out of control.

Which chart depends on the data: X-bar and R for measured values in subgroups, individuals and moving range for single readings, p and c charts for counts. Choosing wrongly produces limits that are simply incorrect.

Charts get printed, posted and never looked at, which is the quiet failure — a chart nobody reads is decoration. The other is recalculating limits after every shift, which guarantees the chart can never show a shift.

At a glance
Taught atGreen Belt
Updated3 September 2026
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