LSSx.0 Wiki
Lean Six Sigma knowledge, built around the LSSx.0 Standard.
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Control Charts
A chart that separates the normal variation of a stable process from a genuine signal, so teams stop reacting to noise. The basis for deciding whether a shift in an indicator warrants action at all.
Control Plan
The document that says what gets measured, how often, by whom, and what happens when it drifts — the thing that stops an improvement decaying.
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Lean Manufacturing
The production system built on eliminating waste, levelling flow and pulling to customer demand. The origin of most Lean tooling, and the reference point the rest of the discipline extends from.
Lean Office
Applying Lean to administrative and support processes, where the waste is in handoffs, waiting and rework rather than on a production line. Often where the largest untouched gains sit.
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Poka Yoke
Designing a step so the error cannot be made, or cannot pass undetected — a mechanism rather than a reminder, because attention fails and physical constraints do not.
Process Capability (Cp, Cpk)
Indices comparing a process's natural spread to the specification it has to meet — Cp measures the spread, Cpk measures the spread and where it sits.
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Value Stream Mapping
A map of every step from request to delivery, showing where time is spent and how much of it adds value — usually revealing that most of the lead time is waiting.
Voice of the Customer
Systematically capturing what the customer actually needs and translating it into measurable requirements, so improvement projects are aimed at value rather than at internal convenience.